FAQs

General Questions

How can I shop online?

To be eligible to purchase and view our products, you are required to enter a passcode. To receive this passcode, you must visit our store location at 11521 107 Ave NW, Edmonton and provide staff at Seed to Soul with adequate ID to verify your age.

What is the legal age to purchase and use cannabis?

In Alberta, the legal minimum age to purchase and use cannabis is 18. It is illegal to purchase cannabis for anyone under the age of 18.

How much cannabis can I order in one transaction?

You may purchase up to 30 grams of dried cannabis or the equivalent in extracts, seeds, edibles, or topicals.

Where can I legally use cannabis?

Cannabis may be used in private. It can be smoked or vaped in public in the same places where tobacco can be smoked or vaped, except in places where children commonly gather.

Check local smoking bylaws to be sure.

What ID do I need to show when purchasing cannabis?

You must show two pieces of ID, one of which must be issued by a government agency and include your name, birth date, and picture. The second must include an imprint of your name, signature and/or picture.

If I purchase online, can you ship the products to me?

No.

Seed to Soul will not ship cannabis products or cannabis accessories. If you order products online, you must pick it up at the store.

Can I bring my underage child into the Seed to Soul store?

No.

Unlike Liquor Stores, you may not bring anyone under the age of 18 into Seed to Soul.

How do I order online?

Use our intuitive platform to select your preferred products. Then navigate to the shopping cart to pay for your purchase.

All products will be required to pick up at our store location: 11521 107 Ave NW, Edmonton, Alberta. We do not ship products.

Products

What products are available to customers?

We have dried cannabis flower, pre-rolls, vapes, edibles, concentrates, oils, topicals (balms, bath products, lotions) and cannabis accessories at the Seed to Soul store.

Is the cannabis that I buy from your store, fresh?

All cannabis flower is cured or dried to ideal levels by licensed producers before it is sold to customers.

Products are kept in sealed packaging until purchased and efforts are made to maintain freshness at all times.

What are indica, sativa and hybrid products?

Cannabis has historically been thought of as consisting of at least two types, indica and sativa, which are believed to differ in terms of places of origin, height, and leaf shape.

Most strains today are hybrids, a genetic cross between indica and sativa plants.

I don't want to smoke cannabis. Are there other ways to use it?

Yes, other ways to use cannabis include cannabis oil products, including sublingual oils (placed under the tongue), capsules, topicals, and edibles (including soft chews, mints, and beverages).

Returns & Refunds

Can I exchange my product for a different one?

We do not provide exchanges.

A product can only be returned if it’s defective or recalled. Please contact us at [email protected] or +1.587.460.4177 for more information.

How do I return a product?

All sales are final sale.

A product can only be returned if it’s defective or recalled. Please contact us at [email protected] or +1.587.460.4177 for more information.

Shop Now

Address

11521 107 Ave NW, Edmonton, AB T5H 0Y8

Phone Number

(587) 460-4177

Open EveryDay

10AM - 10PM

Store Directions

Due to AGLC policy, to be eligible to purchase and view our products, you are required to enter a passcode. To receive a passcode, you must visit our store location at 11521 107 Ave NW, Edmonton and provide staff with adequate ID to verify your age.